FAQ - Shipping & Returns

Lower Class Angels Return & Shipping Policy

Return Policy:

At Lower Class Angels, we take pride in providing high-quality, custom-made jewelry crafted with precision and care. Due to the personalized nature of our products, all sales are final, and we do not accept returns or exchanges. Each piece is made to order or tailored specifically to meet our customers’ requests, which means it cannot be resold or restocked. This policy ensures that every customer receives a brand-new, unworn product made just for them.

However, if your order arrives damaged or defective, please contact us within 48 hours of delivery with clear photos and a description of the issue. We will gladly review your case and work toward a resolution.

 

Shipping Policy:

Most of our jewelry is custom-made to order, requiring careful craftsmanship and attention to detail. Please allow up to 4 weeks for your order to be fulfilled. However, the majority of our custom orders are completed within 2 weeks or less. We understand this may feel like a long wait, but this process guarantees the highest quality, durability, and craftsmanship that our customers deserve.

For shipping, we partner with UPS to ensure safe and timely delivery. Once your order has been fulfilled and handed over to UPS, delivery typically takes 2-5 business days depending on your location.

For ready-to-ship items (products we have on hand), orders will be processed and shipped out on the same or next business day.

Once your order has shipped, you will receive your tracking number via email to monitor your delivery status. Lower Class Angels is not responsible for shipping delays caused by UPS or incorrect shipping information provided at checkout.

If you have any questions about your order status, feel free to contact us at [LowerClassAngels@gmail.com].

Thank you for choosing Lower Class Angels, where quality and craftsmanship come first!